As I was browsing company reviews on GlassDoor, I came
across a series of reviews of a historic, candy store.
I had an 'Aha' moment! All x7 employee reviews (below) rated
their employer as 5/5 stars! However, the reasons for their satisfaction varied based on their personality types.
Can you guess the “True colors” personality type of each
employee?
#1. Key Holder/Sales
Associate Candy Store
Pros: chill atmosphere
Cons: lack of product knowledge
During Christmas there were two See's Candies kiosks at
different sides of the mall. The location I was at during Christmas was in the
hallway but right in front of a giant Christmas Tree. It was cozy and there
wasn't an overload of traffic. However during the Valentine's season, the only
kiosk that was open was on the other side, which is just in the middle of a
busy hallway. It just wasn't as comfortable.
My manager was nice, I never really had a problem with
coworkers, and the job isn't that stressful because most of the clientele are
happy you are even there. Plus with a limited selection of items (at Seasonal
Gift Centers like mine) and their prices right next to them, there really isn't
any, "That's not what the sign said" type situations.
My least favorite part of the job was sampling, but that's
just me. Maybe someone else would enjoy that. Another thing I didn't like was
not having enough knowledge about products. The insides of the assortments
don't say what each item is like other places. I didn't like not knowing what
was in each box. I personally liked the stocking/keeping things looking nice
part of the job the most, but helping people figure out what they want was
likable too.
==============================================================
#2. Sales
Associate/Cashier - Candy Store
Pros: great staff, free candy at work only, easy-going
Cons: not enough hours, small checks
This job is by far my favorite. I love everything about the
store, products and staff. Very comfortable and satisfying work place. I gained
more customer service skills and can speak to the general public in a
professional yet friendly manner. My co-workers great people and working as a
team is our priority. Never leave anyone behind kind of environment. The most
difficult part was being short staffed during rush hour but once we got a
system going it was perfect. If I could stay on full-time I would but
unfortunately, I was only hired as a seasonal employee.
============================================================
Great company and free chocolate
#3. Sales Associate
(Former Employee) - Candy Store
Pros: free chocolate while on duty, good hours, happy
customers
Cons: hard to make it make it to full time
Days run very smoothly with a scheduled day as well as
structured workflow. Most customers are very happy. Not many workplace
problems. Good pay.
================================================================
Fun Place to Work
#4. Assistant Team
Lead - Candy Store
Pros: selling chocolate, samples, discount
Cons: uniform, outdated equipment, no permanent store in the
area
See's is a great place to work, especially when you already
love the candy and the company's history. We had a great team that exceeded our
sales goal. The company is generous with employee sampling and there is a
discount on a few varieties of candy. The hardest part of the job is two-fold:
wearing the antiquated uniform while stocking shelves and working with the
antiquated equipment we were provided. While I love the candy and the respect
for the heritage and history, it is possible for them to retain respect for
history, and still upgrade for the 21st century.
================================================================
#5. Seasonal Clerk
(Former Employee) Corona del Mar, CA
Pros: when you are on your game everyone knows you are par
with customers and your duties. Customer service oriented
Cons: angry customers, random problems, safety
When I have been on the job performing certain tasks I take customers on first priority, take care of other job duties, and cleanliness
of the area. When dealing with food you have to tend to proper temperature and
proper time stored. Proper cleaning of equipment and top notch customer
service. Enhances your people skills and teaches you responsibility. ================================================================
#6. Customer Service
Representative
Pros: my co-workers and the family based environment.
Cons: salary.
Interacting with hundreds of customers over
the phone and being able to meet their expectations with a product that sells
itself. My co-workers were awesome and so very helpful in complicating
situations. The hardest part was the system that we went through and how old it
was. =====================================================================
#7. Associate
(Current Employee)
Pros: all you can eat See's candies
Cons: management, old school cash registers, rude picky
customers, retail
I worked at See's since it opened in October 2012, there
were periods when I don't work for weeks but I do enjoy it. My co-workers were
great, kind and helpful. My managers were real and understanding, there was no
misunderstanding, no drama. The district manager was difficult to please and I
am constantly misunderstood (He probably thinks I am a dumb worker). '
Nevertheless, I worked hard and focused on my studies. I'm
never out to cause problems for anyone. Slowly my wonderful co-workers slowly
left See's. But again I do not hate it, no work place is perfect anyways.
However a new manager is hired. the first few weeks working along side with the
new manager was great, everything was problem-free. But underneath the smile
was hatred. I am constantly undermined, my employment was on very thin ice. I'm
constantly in fear of getting fired and I don't know why.
Which employee is Green, Gold, Blue or Orange type?
#1. Key Holder - Green Logical Type.
#2. Sales Associate/Cashier - Blue Feeling Type
#3 Sales Associate - Gold Rules-driven Type
#4. Assistant Team Lead - Orange Bold Type
#5. Seasonal Clerk - Gold - Rules-driven Type
#6. Customer Service Representative
#7. Associate - Blue Feeling Type
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Author: © 2022 - All Rights Reserved: Sharon B. Cohen, MA,
Dip. Educ, Career Counselor & Career Transition Specialist.
Atlanta, GA. "Helping business professionals, reach their career
potential!" sharoncohen200@gmail.com
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