Tru Colors Personality Type - What do your Online Comments Reveal about you?


 

 As a counseling psychologist, I use career & personality tests to help my clients. One test I've used is the "Tru Colors assessment." It's a great tool for team building and leadership development in a business settings. I used it in my work at my old, Business & Technology College in Vancouver, British Columbia. These days, everyone is constantly posting their comments and opinions online whether it's a Yelp restaurant review or a Twitter post.

As I was browsing company reviews on GlassDoor, I came across a series of reviews of a historic, candy store.  I had an 'Aha' moment! All x7 employee reviews (below) rated their employer as 5/5 stars! However, the reasons for their satisfaction varied based on their personality types. 

Can you guess the “True colors” personality type of each employee?

#1. Key Holder/Sales Associate Candy Store
Pros: chill atmosphere
Cons: lack of product knowledge
During Christmas there were two See's Candies kiosks at different sides of the mall. The location I was at during Christmas was in the hallway but right in front of a giant Christmas Tree. It was cozy and there wasn't an overload of traffic. However during the Valentine's season, the only kiosk that was open was on the other side, which is just in the middle of a busy hallway. It just wasn't as comfortable.

My manager was nice, I never really had a problem with coworkers, and the job isn't that stressful because most of the clientele are happy you are even there. Plus with a limited selection of items (at Seasonal Gift Centers like mine) and their prices right next to them, there really isn't any, "That's not what the sign said" type situations.

My least favorite part of the job was sampling, but that's just me. Maybe someone else would enjoy that. Another thing I didn't like was not having enough knowledge about products. The insides of the assortments don't say what each item is like other places. I didn't like not knowing what was in each box. I personally liked the stocking/keeping things looking nice part of the job the most, but helping people figure out what they want was likable too.
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#2. Sales Associate/Cashier  - Candy Store
Pros: great staff, free candy at work only, easy-going
Cons: not enough hours, small checks

This job is by far my favorite. I love everything about the store, products and staff. Very comfortable and satisfying work place. I gained more customer service skills and can speak to the general public in a professional yet friendly manner. My co-workers great people and working as a team is our priority. Never leave anyone behind kind of environment. The most difficult part was being short staffed during rush hour but once we got a system going it was perfect. If I could stay on full-time I would but unfortunately, I was only hired as a seasonal employee.
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Great company and free chocolate
#3. Sales Associate (Former Employee) - Candy Store
Pros: free chocolate while on duty, good hours, happy customers
Cons: hard to make it make it to full time

Days run very smoothly with a scheduled day as well as structured workflow. Most customers are very happy. Not many workplace problems. Good pay.
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Fun Place to Work
#4. Assistant Team Lead - Candy Store
Pros: selling chocolate, samples, discount
Cons: uniform, outdated equipment, no permanent store in the area

See's is a great place to work, especially when you already love the candy and the company's history. We had a great team that exceeded our sales goal. The company is generous with employee sampling and there is a discount on a few varieties of candy. The hardest part of the job is two-fold: wearing the antiquated uniform while stocking shelves and working with the antiquated equipment we were provided. While I love the candy and the respect for the heritage and history, it is possible for them to retain respect for history, and still upgrade for the 21st century.
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#5. Seasonal Clerk (Former Employee) Corona del Mar, CA
Pros: when you are on your game everyone knows you are par with customers and your duties. Customer service oriented
Cons: angry customers, random problems, safety

When I have been on the job performing certain tasks I take customers on first priority, take care of other job duties, and cleanliness of the area. When dealing with food you have to tend to proper temperature and proper time stored. Proper cleaning of equipment and top notch customer service. Enhances your people skills and teaches you responsibility. ================================================================
#6. Customer Service Representative
Pros: my co-workers and the family based environment.
Cons: salary. 

Interacting with hundreds of customers over the phone and being able to meet their expectations with a product that sells itself. My co-workers were awesome and so very helpful in complicating situations. The hardest part was the system that we went through and how old it was. =====================================================================
#7. Associate (Current Employee)
Pros: all you can eat See's candies
Cons: management, old school cash registers, rude picky customers, retail

I worked at See's since it opened in October 2012, there were periods when I don't work for weeks but I do enjoy it. My co-workers were great, kind and helpful. My managers were real and understanding, there was no misunderstanding, no drama. The district manager was difficult to please and I am constantly misunderstood (He probably thinks I am a dumb worker). '

Nevertheless, I worked hard and focused on my studies. I'm never out to cause problems for anyone. Slowly my wonderful co-workers slowly left See's. But again I do not hate it, no work place is perfect anyways. However a new manager is hired. the first few weeks working along side with the new manager was great, everything was problem-free. But underneath the smile was hatred. I am constantly undermined, my employment was on very thin ice. I'm constantly in fear of getting fired and I don't know why.

Which employee is Green, Gold, Blue or Orange type?
#1. Key Holder - Green Logical Type.
#2. Sales Associate/Cashier - Blue Feeling Type
#3 Sales Associate - Gold Rules-driven Type
#4. Assistant Team Lead - Orange Bold Type
#5. Seasonal Clerk - Gold - Rules-driven Type
#6. Customer Service Representative
#7. Associate - Blue Feeling Type
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Author: © 2022 - All Rights Reserved: Sharon B. Cohen, MA, Dip. Educ, Career Counselor & Career Transition Specialist. Atlanta, GA. "Helping business professionals, reach their career potential!" sharoncohen200@gmail.com

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